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Persuasion technology is technology that can be used for presenting or promoting a point of view. Any technology designed and deployed for those purposes can be considered a persuasion technology. Such aids are regularly used in sales, diplomacy, politics, religion, military training, cult recruiting and management, and may potentially be used in any area of human interaction.Generally, persuasion technology is used to augment a human face-to-face or voice interaction, particularly in a selling or other situation where the persuader or 'seller' seeks to gain an edge on the recruit or 'buyer'. In this general sense, 'sellers' can be those promoting any particular point of view, and 'buyers' anyone they attempt to recruit. Political or religious views can be (and often are) promoted using the same general methods and technologies.
1 Examples
Examples of technologies that can be used for persuasive purposes are:
- Books and pamphlets.
- Impressive clothing, a method used since ancient times. Louis XIV for instance owned the lace factories which pumped out products useless for any purpose except emulating the King and thereby impressing others.
- Conventional mass media, such as print mediaPrinting is an industrial process for reproducing copies of texts and images, typically with ink on paper using a printing press. It is an important part of publishing. Printing using a printing press dates back to the 15th century in Europe (invented by, cinemaFor other uses see film (disambiguation Film — also called movies the cinema the silver screen moving pictures motion pictures photoplays picture shows and flicks — is a field that encompasses motion pictures as an art form or as part of the entertainment, radioFor other uses see: radio (disambiguation Radio is a technology that allows the transmission of signals by modulation of electromagnetic waves with frequencies below those of light. Radio waves Radio waves are a form of electromagnetic radiation, and are and televisionSee TV (disambiguation) for other uses and Television (band) for the rock band Television is a telecommunication system for broadcasting and receiving moving pictures and sound over a distance. The term has come to refer to all the aspects of television p.
- Presentation software and hardwareHardware is equipment such as fasteners, keys, locks, hinges, wire, chains, plumbing supples, tools, utensils, cutlery and machine parts, especially when they are made of metal. In the United States, hardware has been traditionally sold in " hardware stor, such as Microsoft PowerPointMicrosoft PowerPoint is a popular presentation program developed for the Microsoft Windows and Mac OS computer operating systems. Being widely used by businesspeople, educators, and trainers, it is among the most prevalent forms of persuasion technology: used with a data projector.
- Subliminal advertising.
- Computer simulation and modeling of electors and customers.
- Computer and video games with deliberate presuppositions behind their scenarios.
- Targeted mailing lists and email lists.
Some technologies are used primarily for overt persuasion. Others are more suitable for a more subtle covert approach. However most can be used either way.
2 History
Persuasion is as old as the humanity itself, and records exist to show that the available technology of the day has been used to assist with persuasion for many thousands of years, and has evolved over the centuries to become more effective. The earliest persuasive technologies were those that facilitated verbal communication. The first major advancement though was the technology that facilitated books, flyers, pamphlets, billboards and other forms of widely reproduced written and later visual communication. Sometimes these have a profound affect on culture - for example the Shanghai lady image in 1930s China. Today there are a plethora of electronic technologies that can be used for persuasive purposes.
The key difference between "persuasion technology" in the modern sense and the persuasion that might have been used by a Roman emperor or a radical cleric supporting the reformation is the degree of reciprocal technical equality. In ordinary conversation unaided by persuasive technology, an individual may be more eloquent and persuasive than another individual, depending on their relative talents and training. But persuasive technology can give one interlocutor a technological edge and this might be the decisive factor. Improving intrusive technology e.g. RFID tags make this a rather more subversive process.
There are recorded incidences of carpenters or stonemasons defeating highly respected scholars in classical rhetorical history. This would be more difficult today. Carpenters and stonemasons generally do not have the same access to persuasive technology as experts do.